Return Policy

Every Shadowline and Velrose garment is 100% satisfaction guaranteed and may be returned for a full refund of the item price paid within 30 days of purchase. Refunds will be made in the form of the original payment. All returns must be in new condition and include the original packaging with tags attached. We cannot accept returns of garments damaged by makeup, perfume, or stains.

PLEASE NOTE: Returns may take up to 30 days to process and credit card refunds will be issued as quickly as possible. You will receive an email when your return has been processed.

Return the item(s) to the address on the Invoice:

VELROSE LINGERIE
P.O. Box 2311
1044 Martindale Rd.
Martindale, PA 17549

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